The Ordinary Essentials – 3-Step Skincare Routine

Returns You may request a return within 7 days of receiving your order. Items must be unused, in original packaging, and in the same condition as received. To initiate a return, please contact our support team at: rovexs.info@gmail.com.com with your order number and reason for return. Return shipping costs are the customer’s responsibility unless the item is defective or damaged. Refunds Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 2–4 business days, and a credit will automatically be applied to your original payment method. 🚫 Non-Returnable Items The following items are not eligible for return or refund: Used beauty or skincare items (due to hygiene concerns) Items purchased on final sale or clearance Customized or personalized products ❗ Damaged or Incorrect Items If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Kindly provide images of the item and packaging so we can resolve the issue promptly. 📧 Contact Us For any return, refund, or exchange queries, please reach out to: Email:rovexs.info@gmail.com